Life has a funny way of throwing us the odd ‘curve ball’ now and then, so knowing what to do when this happens is vitally important. But in business this is essential.

When a major incident occurs you need to know;

• What your role is;
• Who needs to be involved in the recovery;
• Who should be informed;
• What needs to be recovered;
• Where you will recover to;
• What steps to take;
• How you’ll protect your business and your clients reputation;

The tools in this section will help you develop a robust Business Continuity Management framework, which is aligned to the International standard ISO22301.  This will provide you and your key stakeholders that you know what to do, when the 'unthinkable' happens.